PRIVACY POLICY

The personal data of our users is one of the areas to which we pay extreme care and attention. We make sure that all requirements are not only met but, if possible, exceeded, as we are aware of the sensitive nature of this area.

The administrator of the online store www.steklarna-rogaska.si and data processing on the site is the company MI6 Marketing Intelligence doo, Vita Kraigherja 5, 2000 Maribor ,  which, in accordance with the Personal Data Protection Act, is obliged to protect the personal data of its users.

We process users’ personal data for the following purposes;

• the purpose of processing orders and preparing package shipments, protecting our legal claims and fulfilling our legal obligations
• to determine the number of visitors and improve our services
• if you are registered with us, we use your information to manage your account
• with the help of your contact information and other information, we can simultaneously display and send you our personalized offers

We have the right to process your personal data based on the preparation or implementation of a contract with you, compliance with legal obligations, our legal requirements or your consent.

We process your data for our own purposes as their controller. In such a case, we pass your data on to our partners to ensure payments, transport and other matters related to your order. We also forward the data to our processors, who process it in accordance with our instructions. With your consent, we can also forward the data to advertising and social networks for displaying customized ads on other websites.

All described personal data are processed by us as  the controller. We may also forward your personal data to other entities that also have the function  of controller , namely:

• transport partners, especially Pošta Slovenije doo, Slomškov trg 10, 2500 Maribor, Slovenia, DŠ 25028022, DPD doo, Celovška cesta 492, 1210 Ljubljana-Šentvid, Slovenia, DŠ SI46749845 and GSL Slovenia doo, Cesta v Prod 84, 1000 Ljubljana, DŠ 74531891 if the ordered goods are delivered to you;

Use of cookies and other technologies, transmission of data to advertising and social networks

If you visit our online store, cookies are stored on your device and consequently read from it. Cookies remain on the device from which you visit our online store for a set time and are activated each time you visit the websites that created the corresponding cookies. 

Such cookies help us:

• with your identification when switching between individual web pages of our domain and during repeat visits. In this way, your shopping cart is not deleted 
• to find out if you have given us your consent in accordance with this document, or if you, for example, decided to participate in a specific research
• in ensuring security, e.g. that we can verify that your connection to our web domain has not been misused and that someone is not doing business on your behalf;
• in identifying, examining and removing errors and shortcomings of our websites.

These types of cookies and other files are absolutely necessary for the operation of our online store. If you disable cookies on your browser, it may happen that our websites will not work properly, as a result of which we will not be able to offer you items from our offer and services.

We also store on your device:

• cookies from our websites that allow us to:
  • track the number of visits to our websites or individual content, create statistics and reviews, and measure the effectiveness of advertisements
• we allow third parties to store cookies, which can be used by:
  • to collect data about your behavior on our or other websites;
  • to display customized offers and tailored advertisements within the framework of advertising and social networks on other websites outside our domain;
  • to connect with social networks such as Facebook, including automatic login, providing features such as ‘Like’, displaying personalized offers and tailored advertisements on social networks and other websites outside of our website.

For business purposes, www.steklarna-rogaska.si   collects the following user data:

• name and surname,
• address and place of residence,
• email address (your username),
• contact phone number,
• password in encrypted form,
• and other data that users enter in the forms on the steklarna-rogaska.si website

We are not responsible for the accuracy of data entered by users.

For the purposes of ensuring security, the IP addresses from which users access the website are also collected  . At the start of the visit, each user is assigned  a session cookie  for identification and monitoring of the shopping basket. steklarna-rogaska.si can also store some  permanent cookies on your computer , i.e.: user identification number in encrypted form (for recognition on the next visit), item ratings (so you know which items you have already rated) and four Google system cookies Analytics (analysis of website visits).

All the mentioned data, except cookies, are stored permanently on the server (www.steklarna-rogaska.si). Session cookies are stored in the server memory only for the duration of the visit and are deleted after one hour of inactivity, while permanent cookies are stored on the visitor’s computer.

The administrator of steklarna-rogaska.si can use the data in an anonymized summary form for the purposes of statistical analysis.

The administrator of the steklarna-rogaska.si online store will under no circumstances hand over user data to unauthorized persons. We will only entrust the delivery service (e.g. Pošta Slovenije) with the user’s delivery address. We will contact the user via remote communication means only if the user does not expressly object to this.

Your rights

In connection with your personal data, you have the following rights;

The right to be informed about the type of data we collect about you. This also includes information on how we collect it, for what purposes, for how long, where we get the data from, and to whom we pass it on. In accordance with the right to be informed, you can request a copy of the processed data from us, whereby we will provide you with the first copy free of charge, and each subsequent copy for a fee.

Right to rectification: If you notice that the personal data we hold about you is incorrect or incomplete, you have the right to request that we correct or complete it as soon as possible.

The right to erasure

In some cases, you have the right to delete your personal data. We will delete your personal data as soon as possible if any of the following reasons are met:

• we no longer need your personal data for the purposes for which we processed them;
• you have withdrawn your consent to the processing of personal data, where it concerns data for the processing of which your consent is necessary, but at the same time we have no other reason for further processing of this data;
• you have exercised your right to object to data processing (see section Right to object to data processing below) for personal data that we process on the basis of our legitimate interest, and we recognize that the legitimate interests that would justify the further processing of this data are more we don’t have or
• you assume that the processing of personal data carried out by us is no longer in accordance with generally binding legal regulations.

However, please be aware that even if one of the described reasons is fulfilled, this does not mean that all your personal data will be deleted immediately. However, this right cannot be exercised in the event that the processing of your personal data continues to be necessary for the fulfillment of our legal obligations or for the determination, implementation or defense of our legal claims.

The right to restriction of data processing

In some cases, in addition to the right to deletion, you can also exercise the right to limit the processing of personal data. This right allows you, in certain cases, to request that your personal data be specifically marked and exempted from any processing procedures – in this case the effect is limited in time (and not permanent as in the case of the right to erasure). We must limit the processing of personal data:

• if you dispute the accuracy of personal data until we agree which data is correct;
• if we process your personal data without an appropriate legal basis (e.g. beyond the scope envisaged), and you prefer only their limitation instead of deleting such data (e.g. if you anticipate that you will still provide us with this data in the future);
• if we no longer need your personal data for the purposes described above, but you need them to establish, implement or defend your legal claims, or
• if you object to data processing. The right to object is described in more detail below under the heading Right to object to data processing). During the processing of your objection, we must limit the processing of your personal data.

The right to data portability

You have the right to obtain from us all your personal data that you have provided to us and which we process on the basis of your consent (see section If you give us your consent) and on the basis of the performance of the contract. We provide you with your personal data in a structured, consistent and machine-readable format. Simple data transfer is only possible for data that is automatically processed in our electronic databases.

The right to object to data processing

Based on reasons related to your particular situation, you have the right to object to the processing of personal data based on point (e) or (f) of Article 6(1) of REGULATION (EU) 2016/679 and to object to the processing of data for the purposes direct marketing. We will immediately stop processing your data for marketing activities; in other cases, we will do the same, unless we have legitimate grounds for processing that override your rights or to exercise legal claims.

Right to appeal

The exercise of the above rights does not in any way affect your right to file a complaint with the competent authority. You can exercise this right in particular if you believe that we are processing your personal data unjustifiably or in violation of generally binding legal regulations. You can complain about data processing carried out by us to the Information Commissioner at the address Zaloška cesta 59, 1000 Ljubljana.

Exceptional disclosure of personal information

The data that Steklarna Rogaska (www.steklarna-rogaska.si) collects and processes will only be disclosed if such an obligation is stipulated by law, or in good faith that such action is necessary for proceedings before courts or other state authorities, and for the protection and realization of the legal interests of Steklarna Rogaska

If we process your personal data for this reason, we do not need your consent for such data processing. On this legal basis, we process your identification and contact data, data on orders, namely in order to comply with the applicable laws, which at the time of drafting the memorandum in question are in particular the following:

• Code of Obligations (OZ),
• Consumer Protection Act (ZVPot),
• Value Added Tax Act (ZDDV-1),
• Act on Tax Verification of Invoices (ZDavPR),
• Accounting Act (ZR),
• Electronic Communications Act (ZECom),
• Law on Prevention of Money Laundering and Financing of Terrorism (ZPPDFT-1).

For this purpose, we use personal data for a maximum of 10 years (plus the current year) after the last document issued regarding your order.